FAQ
Are the products in stock?
Most products are simply in stock. If this is not the case, this will be stated.
Can I return the order?
Yes, you may return your product within 14 days of receipt. Provided the product is in its original condition and packaging.
To request a return, follow these steps:
- Please contact our customer service to receive a return label and further instructions.
- Pack the product carefully in the original packaging.
- Attach the return label to the package and send it back to the specified shipping company.
Once we have received and processed your return, you will receive a confirmation by email and the purchase amount will be refunded to your account.
Can I track my order?
Of course! After you place your order you will receive the necessary tracking information.
If you experience any problems with this, please contact customer service so we can assist you further.
How soon can I expect my order to arrive at home?
Your order will be shipped within 1 to 3 days.
Depending on the delivery address and the shipping company, the product will be delivered to your home within a few days.